Privacy Policy

1. Information We Collect

When you submit a contact form or request a free inspection, we collect personal information including your name, email address, phone number, and property address. We may also collect information about your roofing needs and insurance provider.

2. How We Use Your Information

We use the information you provide to:

• Schedule and conduct roof inspections
• Provide roofing estimates and service proposals
• Communicate with you about your project
• Send appointment reminders and follow-ups via SMS or email
• Assist with insurance claim processes

3. SMS Communications

If you opt in to receive text messages, your phone number will be used solely to send messages related to your inquiry with Crown Roofing. We do not share your phone number with third parties for marketing purposes. You may opt out at any time by replying STOP.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service partners (such as CRM or scheduling tools) solely to facilitate our services to you. These partners are required to maintain the confidentiality of your information.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make such a request, please contact us using the information below.

8. Contact

For questions about this Privacy Policy, please contact us at CrownroofingKY@gmail.com or call (859) 533-1370.