Question 1

What should I do first if I think my roof has storm damage?

Accepted Answer

Call us for a free inspection before calling insurance. We will document the damage with photos so you know if a claim is actually worth filing.

Question 2

How does the roof insurance claim process work?

Accepted Answer

Every situation is different, so we recommend giving us a quick call at (859) 533-1370 for the best guidance. We will walk you through your specific options and help you decide whether filing a claim makes sense.

Question 3

Does Crown Roofing work with my insurance company?

Accepted Answer

Yes. We work with all major national and local insurance providers in Central Kentucky and handle the necessary documentation for you.

Question 4

Can a contractor waive or pay my insurance deductible?

Accepted Answer

No. In Kentucky, it is illegal for a contractor to waive, absorb, or rebate your insurance deductible.

Question 5

How do I know if I need a repair or a full replacement?

Accepted Answer

If your roof is under 12 years old with minor, isolated damage, a repair works. If it is over 15 to 20 years old, leaking in multiple spots, or storm damaged, it needs a replacement.

Question 6

What are the warning signs of a failing roof?

Accepted Answer

Look for water stains on ceilings, dark spots in the attic, peeling paint near walls, or a sudden spike in your heating and cooling bills.

Question 7

What can I look for from the ground to check for damage?

Accepted Answer

Look for missing, cracked, or curling shingles, and check your gutters for heavy piles of granules that look like sand.

Question 8

Can you just put a second layer of shingles over my old roof?

Accepted Answer

We do not recommend it. It traps heat, shortens shingle life, prevents us from fixing rotten wood underneath, and can void your warranty.

Question 9

How long does a full roof replacement take?

Accepted Answer

For most standard residential homes, we finish the tear off and installation in just one day.

Question 10

Do I need to leave my house during installation?

Accepted Answer

No, but it will be very loud. If you work from home, have outdoor pets, or have small children, you may want to plan activities away from home.

Question 11

How do you protect my yard and driveway?

Accepted Answer

We lay heavy tarps over your landscaping and bushes, use catch all systems to protect siding, and run magnetic sweeps to clear your yard of stray nails.

Question 12

What kind of warranty do you offer?

Accepted Answer

We back our full roof replacements with a 10 year workmanship warranty on our labor, alongside the manufacturer material warranty.

Question 13

What is a HAAG Certified Inspector?

Accepted Answer

It means our inspectors have advanced, scientific training to spot storm damage. Insurance adjusters respect this certification, which helps get claims approved fairly.

Question 14

How much does a new roof cost in Central Kentucky?

Accepted Answer

Cost depends on roof size, pitch (steepness), and materials. We provide 100% free, no obligation detailed estimates.

Question 15

What roofing material is best for Kentucky weather?

Accepted Answer

High quality architectural asphalt shingles are best. They look great and handle Kentucky freezing winters and humid summers perfectly.

Question 16

How long should a new roof last?

Accepted Answer

A properly installed, well ventilated architectural shingle roof typically lasts 20 to 25 years.

Question 17

What areas do you serve?

Accepted Answer

We serve Lexington and the surrounding Central Kentucky area, including Georgetown, Nicholasville, Richmond, and Winchester.

Frequently Asked Questions

Storm Damage and Insurance

Repair vs. Replacement

Logistics and What to Expect

The Crown Difference and Costs

Materials and Location

Still Have Questions?